Privacy Policy

These terms are about the types of information or data that Castle Planet HK (CPHK) will collect, use, manage and disclose when you visit the website and use our services.

What information does Castle Planet HK (CPHK) collect?
– Personal information (such as name, address, email and/or phone number)
– your connection (the Internet and its devices) and usage details to visit our website
– Information related to customer surveys or offers

Purpose of collection (how we process this information)
- Process orders
– To process your requests and inquiries
– Communicate with customers or resolve any complaints
– Analyze market trends and improve our products and services
– Show you personalized content

What technology does Castle Planet HK (CPHK) use? biscuits/cookies
- The Chinese name is "small text file" or "cookies", which refers to the data (usually encrypted) that some websites store on the client-side (usually encrypted) in order to identify the user. Defined in RFC2109.
- Mainly analyze traffic data, usage statistics and visitor behavior. The purpose of using cookies is to provide customers with a better shopping experience.

Data Security
- Castle Planet HK (CPHK) will endeavour to maintain appropriate security measures to provide appropriate and reasonable security protection for your personal information and data.

Information disclosure, we have the opportunity/may disclose your data to third parties based on the following factors:
– Business partners (transportation companies/logistics companies, etc.)
– Professional advisors (auditors/lawyers, etc.)
– Government or regulatory requirements

***Please note that Castle Planet HK (CPHK) will not sell, distribute or rent your personal information to any third party.